At Silkauraz, managed by Cartcraft Materials Private Limited, customers acknowledge that some variations may occur in product appearance due to online presentation. Factors such as screen resolution, lighting, and personal perception can slightly affect how products are seen.
We recommend reviewing all product details carefully and reaching out to our support team if you have questions before confirming your order. This ensures a transparent and satisfactory shopping experience.
All items listed on our site are subject to stock availability. Occasionally, inventory updates may not reflect immediate changes caused by high demand or technical issues.
In these situations, we may need to cancel, adjust, or delay orders. Customers impacted by such changes will be informed quickly and offered suitable alternatives or refunds where possible to maintain trust and transparency.
We aim to present product colors as accurately as possible on all devices. Slight differences may occur because of variations in monitor display, device type, or surrounding light conditions.
These color differences are normal and should not be considered defects. Customers should consider this while making purchasing decisions and rely on product descriptions for accurate information.
After dispatch, orders are subject to the handling of courier services. Although we work with reliable partners, unforeseen circumstances may occasionally lead to delays, loss, or damage in transit.
Customers noticing any delivery issues should contact our support team immediately. We will provide guidance and assistance to resolve the matter efficiently and minimize inconvenience.
Our website is fully independent and does not include or endorse third-party content. We are not responsible for any websites or services falsely claiming association with us.
If you encounter unauthorized third-party claims, please notify us promptly. We do not take responsibility for transactions, content, or outcomes originating from such sources and will work to protect our customers.